Privacy Policy

OBLOUMI HOME CORP ("Company," "we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our educational programs, enroll in our online sessions, or otherwise interact with our Services.

This Privacy Policy applies to personal information we collect from users located globally, including those in the United States, the European Economic Area (EEA), the United Kingdom, Canada, and other jurisdictions with applicable privacy laws. Where specific legal requirements differ by jurisdiction, we describe those differences where relevant.

This policy should be read alongside our Terms of Service and Cookie Policy, which together form the complete picture of how we operate and protect your information. Capitalized terms not defined in this policy have the meanings given to them in our Terms of Service.

We collect information that you provide directly to us, information we collect automatically when you use our Services, and information we may receive from third parties. The categories of information we collect include:

Information You Provide Directly:

• Account Registration Data: When you create an account, we collect your name, email address, password, and any optional profile information you choose to provide.
• Purchase and Billing Information: When you make a purchase, we collect billing name, billing address, and payment method details. Full payment card numbers are processed by our third-party payment processors and are not stored on our servers.
• Communications: When you contact us via email, contact forms, or other channels, we collect the content of your messages and any information you choose to include.
• Session Participation Data: When you enroll in or participate in our online educational sessions, we may collect information about your participation, responses, and engagement with the material.
• Survey and Feedback Responses: If you choose to respond to surveys, provide testimonials, or give us feedback, we collect the information you submit.

Information We Collect Automatically:

• Usage Data: We collect information about how you interact with our Services, including pages visited, time spent on pages, links clicked, content accessed, and the sequence of your navigation through our platform.
• Device and Technical Information: We collect your IP address, browser type and version, operating system, device identifiers, screen resolution, time zone, and language settings.
• Log Data: Our servers automatically record information including your IP address, browser type, referring URLs, pages viewed, and the date and time of your visit.
• Cookie and Tracking Data: We use cookies and similar tracking technologies to collect information about your browsing behavior on our platform. Please refer to our Cookie Policy for detailed information.

Information from Third Parties:

• Payment Processors: We receive transaction confirmation and limited billing information from our payment processing partners to verify and fulfill your purchases.
• Analytics Providers: We receive aggregated and anonymized analytics data from third-party analytics services to help us understand how our Services are used.
• Social Media Platforms: If you interact with us on social media or use social login features, we may receive certain profile information from those platforms, subject to your privacy settings on those platforms.

We use the information we collect for the following purposes, always in a manner consistent with applicable law and this Privacy Policy:

• Providing and Delivering Services: To create and manage your account, process your purchases, deliver educational content and programs, facilitate online sessions, and provide you with the Services you have requested.
• Communications: To respond to your inquiries and support requests, send you transactional communications such as purchase confirmations and enrollment notifications, and provide important updates about your account or our Services.
• Marketing and Promotional Communications: With your consent where required by law, to send you newsletters, promotional emails, information about new programs, special offers, and other content we believe may interest you. You may opt out of these communications at any time.
• Personalization: To tailor your experience on our platform, recommend relevant educational content, and customize the information and materials we present to you based on your interests and past interactions.
• Analytics and Improvement: To understand how our Services are used, identify trends, monitor the performance of our platform, diagnose technical problems, and continuously improve the quality and effectiveness of our educational offerings.
• Security and Fraud Prevention: To protect the security and integrity of our Services, detect and prevent fraudulent transactions and unauthorized access, and enforce our Terms of Service.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests, and to enforce our legal rights and obligations.
• Business Operations: For internal business purposes including accounting, auditing, record-keeping, and business planning and analysis.

We do not sell your personal information to third parties for their own marketing purposes. We do not use your personal information to make fully automated decisions that produce legal or similarly significant effects without appropriate human involvement where required by law.

For users located in the European Economic Area (EEA), the United Kingdom, or other jurisdictions with similar legal requirements, we process your personal data only where we have a lawful basis to do so. The legal bases we rely upon include:

• Contractual Necessity: Processing is necessary to perform the contract we have with you, including delivering the educational Services you have purchased, managing your account, and processing payments.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our Services, ensuring security, preventing fraud, and conducting analytics — provided these interests are not overridden by your rights and interests.
• Legal Obligation: Processing is necessary to comply with a legal obligation to which we are subject, such as tax reporting requirements or responses to lawful government requests.
• Consent: Where we rely on your consent to process your personal data — such as for direct marketing communications or the use of non-essential cookies — you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

For users in the United States, we process your information in accordance with applicable US federal and state privacy laws, including where applicable the California Consumer Privacy Act (CCPA) and similar state legislation. For California residents, additional rights and disclosures are described in Section 7 below.

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We share information with trusted third-party vendors and service providers who assist us in operating our Services, including payment processors, email delivery services, analytics providers, cloud hosting providers, and customer support tools. These parties are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy.
• Business Transfers: If we are involved in a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change in ownership and your choices in such event.
• Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of OBLOUMI HOME CORP, our users, or the public.
• Enforcement: We may disclose information to enforce our Terms of Service, investigate potential violations, detect and prevent fraud, or address security or technical issues.
• With Your Consent: We may share your information with third parties when you have given us your explicit consent to do so.
• Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, or other purposes.

When we engage third-party service providers, we conduct due diligence to ensure they maintain appropriate data protection standards and we enter into data processing agreements where required by applicable law.

We retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, and to comply with our legal obligations. The specific retention periods we apply depend on the type of information and the purpose for which it is used:

• Account Information: We retain your account data for as long as your account remains active. If you close your account, we will retain your information for a reasonable period thereafter in case you choose to reactivate your account, and as necessary to comply with legal obligations.
• Purchase and Transaction Records: We retain billing and transaction records for the period required by applicable tax, accounting, and consumer protection laws, typically seven (7) years.
• Communications: We retain records of your communications with us for as long as necessary to resolve your inquiry and for a reasonable period thereafter to maintain service quality and address any follow-up needs.
• Marketing Data: We retain data used for marketing purposes until you opt out of marketing communications or withdraw your consent, after which we will retain only the minimum information needed to respect your opt-out preferences.
• Analytics Data: We retain aggregated analytics data for extended periods to identify long-term trends, but this data is anonymized and cannot be used to identify you personally.

When your information is no longer required for these purposes, we will securely delete or anonymize it. If complete deletion is not immediately possible (for example, because information is stored in backup archives), we will securely isolate it from further processing until deletion is possible.

Depending on your location, you may have certain rights with respect to your personal information. We are committed to honoring these rights in accordance with applicable law:

• Right to Access: You may request a copy of the personal information we hold about you, along with information about how we use it and with whom we share it.
• Right to Correction: You may request that we correct inaccurate or incomplete personal information we hold about you.
• Right to Deletion: You may request that we delete your personal information, subject to certain exceptions required by law or legitimate business purposes.
• Right to Restriction: In certain circumstances, you may request that we restrict our processing of your personal information.
• Right to Data Portability: Where processing is based on your consent or on a contract, you may request that we provide your personal information to you or to another controller in a structured, commonly used, machine-readable format.
• Right to Object: You may object to our processing of your personal information where we rely on legitimate interests as the legal basis for processing.
• Right to Withdraw Consent: Where we process your information based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Opt Out of Marketing: You may unsubscribe from our marketing communications at any time by clicking the unsubscribe link in any marketing email or by contacting us at privacy@obloumihomecorp.com.

California Residents (CCPA Rights):

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, use, and disclose, the right to delete your personal information, the right to opt out of the sale of your personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.

To exercise any of your rights, please contact us at privacy@obloumihomecorp.com. We will respond to verified requests within the timeframes required by applicable law (typically 30 days, with possible extensions for complex requests). We may need to verify your identity before fulfilling your request.

We take the security of your personal information seriously and implement a range of technical, administrative, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit using Transport Layer Security (TLS) protocols.
• Encryption of sensitive data at rest using industry-standard encryption methods.
• Access controls that restrict access to personal information to authorized personnel only, on a need-to-know basis.
• Regular security assessments and monitoring of our systems for potential vulnerabilities.
• Use of reputable, security-certified third-party payment processors to handle payment card information.
• Employee training on data protection practices and security awareness.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you and relevant authorities as required by applicable law.

You also play an important role in keeping your information secure. We encourage you to use a strong, unique password for your account, keep your login credentials confidential, and notify us immediately if you suspect any unauthorized access to your account.

OBLOUMI HOME CORP is based in the United States, and the information we collect is processed primarily in the United States. If you are accessing our Services from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated.

The data protection and other laws of the United States may not be as comprehensive as those in your country. By using our Services, you consent to the transfer of your information to the United States. We take steps to ensure that any international transfers of personal data comply with applicable data protection law, including by implementing appropriate safeguards such as:

• Standard Contractual Clauses approved by the European Commission for transfers from the EEA to countries without an adequacy decision.
• The UK International Data Transfer Agreement for transfers from the United Kingdom.
• Other lawful transfer mechanisms as recognized and required by applicable law.

If you have questions about international data transfers or wish to obtain a copy of the safeguards we use, please contact us at privacy@obloumihomecorp.com.

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If we learn that we have inadvertently collected personal information from a child under 13 without verified parental consent, we will take prompt steps to delete that information from our systems.

If you are between the ages of 13 and 17, you may use our Services only with the involvement and consent of a parent or legal guardian who has agreed to our Terms of Service and this Privacy Policy on your behalf. We encourage parents and guardians to monitor the online activities of their minor children.

If you believe we may have collected information from or about a child under 13, please contact us immediately at privacy@obloumihomecorp.com so that we can investigate and take appropriate action.

Our website and Services may contain links to third-party websites, applications, or services that are not operated by us. These links are provided for your convenience and information only. When you click on a third-party link, you will be directed to that third party's site, which is governed by its own privacy policy and terms of service.

We have no control over, and assume no responsibility for, the content, privacy practices, or terms of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

The inclusion of any link on our website does not imply our endorsement or any association with the operators of the linked website. We are not responsible for any loss or damage that may arise from your use of third-party websites or services.

Some of our Services may incorporate embedded content or functionality from third-party platforms, such as video hosting services or interactive tools. These third parties may collect information about your interaction with their embedded content, even when it appears on our platform. Their collection of information is governed by their own privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our practices, our Services, legal requirements, or for other operational, legal, or regulatory reasons. When we make changes, we will:

• Update the "Last Updated" date at the top of this Privacy Policy.
• Post the updated Privacy Policy on our website with the new effective date.
• For material changes, notify you via email to the address associated with your account or through a prominent notice on our website or platform prior to the change becoming effective.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our Services after the effective date of any updated Privacy Policy constitutes your acceptance of the updated policy.

If we make material changes that affect how we use your personal information in ways that require your consent under applicable law, we will obtain your consent before implementing those changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, or if you wish to exercise any of your privacy rights, please contact our privacy team using the details below. We are committed to addressing all privacy-related inquiries promptly and thoroughly.